FAQ

1. Where do you ship?
We currently ship worldwide, including the USA, Canada, Europe, Australia, and more.

2. How long will my order take to arrive?
Orders are typically processed within 1–2 business days.

→ USA: 7–15 business days

→ International: 10–20 business days

3. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number to follow your package’s journey.

4. Can I return or exchange my order?
Yes! You may return eligible items within 30 days. Please note, for hygiene reasons, Pilates apparel such as bodysuits and shorts cannot be returned. See our Return Policy for more details.

5. How can I contact you?
Our support team is available via email at finique2025@gmail.com. We aim to respond within 24–48 hours.

6. Is your equipment suitable for beginners?
Absolutely. Our products are designed for all levels, from beginners to advanced practitioners.